Reservations must be cancelled 72 HOURS in advance of your trip to be eligible for a refund.
You are not eligible for a refund if you arrive late or fail to show up for your scheduled trip.
Do not reserve more spaces than you are willing to pay for. Once you have reserved a seat, you will be strictly held to the 72 hour cancellation policy. If you fail to cancel a reservation or provide insufficient notice of cancellation, you WILL be charged full trip fare for all reserved spaces.
In the event a trip is cancelled due to adverse weather conditions (to be determined only by the Captain), you have the option of rescheduling a future trip or requesting a full refund. We will make every effort to provide you with ample notice of weather related trip cancellations. The Ocean Princess is not responsible for any additional costs that may be incurred as the result of a cancelled trip.
Our vessel accommodates a certain number of people before we have to turn them away. Therefore, you are considered committed to your reservation.
Parties of 6 or more require a valid credit card to hold the reservation. There is a cancellation fee of one half of the total cost of your reservation if your party fails to show up or does not cancel by 6pm the night before your scheduled trip.
The Ocean Princess is not responsible for any additional costs that may be incurred as the result of a cancelled trip.
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